Hey guys
First post here. I just wanted to upload a video of a recent game I had on bitcasino.io showing that I played around 700 spins and got a bonus twice only with wins not exceeding 40x. This happens to me on all their games even when betting 100 EURO per spin. Is this normal? Should one lose 200,000 EURO on a site before you actually get paid something?
I understand this is normal in some cases but I have lost around 200,000 EURO on bitcasino in just 3 months. I haven't won a single jackpot even when playing 100 EURO bets. I have had one losing session of 38,000 EURO on reactoonz betting 100 EURO in just a few minutes. Another session I lost 60k EURO on a single game.
They keep telling me their games are regulated and everything about the plays are 100% normal and legit. The video I have here is a video of me playing Jamming jars on a 0.40 EURO bet. Please understand that I only made this video to show how insanely low the win ratio is on this site and how many spins are required to hit a bonus on one of their games. If I was playing my normal bet of around 40 EURO on this game, I would have lost tens of thousands of EUROs on this session and would have gotten 2 bonuses that paid 10x maximum.
Yesterday I was playing sweet bonanza and was betting around 20 EURO per spin with the extra 25 credits or whatever to increase the chance of getting a bonus. As usual I lost the entire balance and couldn't afford to bet 20 EURO anymore. As soon as I lowered my bet to about 0.05 EURO per spin, I got the free spins immediately after losing the balance. I then bought 7 or 8 bonuses at 600 EURO per bonus. Won nothing on all the bonuses. Lost another 0.5 btc due to that.
I'm losing on average 15,000 EURO a week on this site. I keep depositing hoping that one of the games might pay me. It is now clear they wont.
Here is my deposit history:
Over 700k EURO deposits. Just this month I've lost over 40k EURO on the site. I never win anything and when I do its like a 50x or 70x win. Have a look at the video (Its 1 hour long but you can skip to see what I mean) and decide if you believe that their slots are actually set to 90+% RTP or not.
I will be fair and say that they have extremely fast withdrawals and deposits and I have received decent cash back bonuses. But that doesn't make up for the fact that they don't pay jackpots or big wins and I'm positive that other "high rollers" have the exact same problem as me. No one can be this unlucky.
This is just a warning to other players. Don't think of depositing 100k EURO and betting big on their slots. You will lose that deposit and much more.
https://www.youtube.com/watch?v=9_4rvMFkNTo
First post here. I just wanted to upload a video of a recent game I had on bitcasino.io showing that I played around 700 spins and got a bonus twice only with wins not exceeding 40x. This happens to me on all their games even when betting 100 EURO per spin. Is this normal? Should one lose 200,000 EURO on a site before you actually get paid something?
I understand this is normal in some cases but I have lost around 200,000 EURO on bitcasino in just 3 months. I haven't won a single jackpot even when playing 100 EURO bets. I have had one losing session of 38,000 EURO on reactoonz betting 100 EURO in just a few minutes. Another session I lost 60k EURO on a single game.
They keep telling me their games are regulated and everything about the plays are 100% normal and legit. The video I have here is a video of me playing Jamming jars on a 0.40 EURO bet. Please understand that I only made this video to show how insanely low the win ratio is on this site and how many spins are required to hit a bonus on one of their games. If I was playing my normal bet of around 40 EURO on this game, I would have lost tens of thousands of EUROs on this session and would have gotten 2 bonuses that paid 10x maximum.
Yesterday I was playing sweet bonanza and was betting around 20 EURO per spin with the extra 25 credits or whatever to increase the chance of getting a bonus. As usual I lost the entire balance and couldn't afford to bet 20 EURO anymore. As soon as I lowered my bet to about 0.05 EURO per spin, I got the free spins immediately after losing the balance. I then bought 7 or 8 bonuses at 600 EURO per bonus. Won nothing on all the bonuses. Lost another 0.5 btc due to that.
I'm losing on average 15,000 EURO a week on this site. I keep depositing hoping that one of the games might pay me. It is now clear they wont.
Here is my deposit history:
Over 700k EURO deposits. Just this month I've lost over 40k EURO on the site. I never win anything and when I do its like a 50x or 70x win. Have a look at the video (Its 1 hour long but you can skip to see what I mean) and decide if you believe that their slots are actually set to 90+% RTP or not.
I will be fair and say that they have extremely fast withdrawals and deposits and I have received decent cash back bonuses. But that doesn't make up for the fact that they don't pay jackpots or big wins and I'm positive that other "high rollers" have the exact same problem as me. No one can be this unlucky.
This is just a warning to other players. Don't think of depositing 100k EURO and betting big on their slots. You will lose that deposit and much more.
https://www.youtube.com/watch?v=9_4rvMFkNTo
Hi btmarketmod!
First of all for everyone: I can confirm that btmarketmod is a loyal Bitcasino.io player.
And for you personally, I'm sorry to hear about your unlucky run with us lately!
I can understand your frustration of not hitting big (200x, 500x etc.) from bonus games while having a big bet size per spin. I do hope your luck with bonus games changes! 
I reached out today to our casino team who knows pretty much everything about our slots and games in general. Also, just in case I had a chat with our responsible gaming team as well.
Technical side of our games
When it comes to our slots RTP, it's defined at a game level and each game's RTP is public information - just need to open the info window on the slot itself. Bitcasino overall RTP depends fully on what games are currently being played as Blackjack and a video slot game have vastly different RTPs.
The chances of winning a jackpot are completely random - it is not possible to give a specific % to it from our side. For example earlier this year Mega Moolah jackpot went out two times within 3 days but on average it has hit once every 4-6 weeks. These jackpot slots are shared between sites that have them.
Finally a note on responsible gaming, I wanted to make you aware of our 24-hour cooling off period that we offer for those that feel time away from our site would be helpful. On those kind of situations you can always mail us at compliance@bitcasino.io
Cheers,
Karl
Bitcasino.io