They have scammed me in this case.
Please beware of cloudbet.
I got your PM and responding here instead of writing you in PM.
I will PM
Ronnie to response you here. I noticed he was online yesterday but not sure why did not he respond here. May be he missed it.
Edit: PM sent. I hope he will address it here and will give you an answer.
Thank you very much Royse, I hope they allow withdrawal of all my funds. I never expected this to happen after being a member of cloudbet for so long.