In addition - below is extracts of one of my email exchanges with support.

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On Sat, 6 Apr 2019 19:29:45 +0700   wrote ---- 
#original_sender {XXX}
From: XXX
Email: XXX

Topic: Bug or Error

Message: Hello, I'm writing to ask about the use of data and commentary. I'm finding that there is either missing or contradictory information between the commentary and reversals. This is more prominent in the daily commentary and reversals however also present in the weekly commentary/reversals occasionally. For example, the current market commentary (Fri 5th April) for the DJIA currently lists daily and weekly reversals which are NOT showing in the reversals segment. There have also been recent occasions where a reversal was listed on the Reversals segment (was elected) then subsequently disappeared from the segment. 

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Their reply was generic and was more or less "data is accurate, trade when time and price meet, data is getting synced"

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On Sun, 7 Apr 2019 6:24:13 +0700 ""  wrote ----
#original_sender {XXX}
From: XXX
Email: XXX

This (you didn't) doesn't answer my question... WHEN should we expect the data to be accurate across all segments?

In the interim I don't have any idea which set of data to trade with confidently. You don't seem to appreciate that unless the data points are consistent across all segments then there is a foundational issue with your system.