How long will my withdrawal take?
This information can be found on the ‘Make a Withdrawal’ page in your account. Typically, you’ll receive a Universalpay withdrawal within 12 hours, cryptocurrency withdrawal 12hours working days.
In rare cases (typically large withdrawals), we may need to ask for further information or documents before processing your request.

To prevent against any kind of abuse, online casinos follow KYC procedures. At their core, these processes aim to ensure that any money going into players’ casino accounts is in fact their own (and not a result of criminal activity)

What is KYC ?

Know your customer (KYC) refers to due diligence activities that financial institutions and other regulated companies must perform to ascertain relevant information from their clients for the purpose of doing business with them. The term is also used to refer to the bank regulation which governs these activities.