WARNING
I have been trying to get to the bottom of an issue I have had with them for a week with very little resolution. I checked the price of btc and it was $600 or so. A bit later had deposited a sum of 6.2 btc within the site while the price of btc was dropping from cex.io to cash out. The deposit went through smoothly to
https://blockchain.info/address/1N7mWDvrmSySaHYMgcs17vHchcQHzsUkxG as far as I knew. The 6.2 btc were sitting in my account. I rechecked preev and the price was wavering in the realm of 680-700. I figured that i would place a bet and hope id pay off a transaction fee. So I placed a small bet, ended up losing and just decided to cash out to my lbc address 16qm7w9yx7DkwB42cqghZaViaL3X1SHSsj. I clicked cashout and got no error or anything, just that it would take 1 confirmation of the deposit before the site would release my cashout. I wait a few minutes and my deposit was confirming. NOTHING whatsoever was sent to my cashout address even after 100+ confirmations. I emailed support and stunna seperately it took over 24 hours to get a response from support which in a nutshell says that they suspect that I tried to deposit 6.2 twice, had 12.4 appear in my account, then tried to cash out each payment seperately. They claim that I got the 6.2 btc when I never had 12.4 and blockchain shows that the payment address that I sent it to has NEVER received any payment other than .62 from just-dice. I spent hours trying to explain my side of the story to support. I got nowhere, they never responded to my replies. I then signed in the website and talked in chat about it where I was muted by support. I quickly created a new account and explained that I had been muted to which I was muted again by hui. I created another account and said I wouldnt talk about my problem again in chat and hui let me stay. Fast forward to the next day I see Pokerjet in chat so i give him my skype, he adds me and I explain my problem, he says he will forward it to stunna but I havent heard back from him since. The next day I decided to PM stunna here, after several hours I get a response from him and its basically the same accusations of support but saying that they believe I am using some kind of txid malleability exploit or something. Livid at that point i tried to ask him, if i tried to withdraw twice show me where the first withdraw which is valid succeeded where I was given the btc. His final response thus far was that both requests to withdraw were rejected. None of my later messages have been answered. I have no idea where else to go with this and I am at my wits end. I advise that anybody depositing btc PLEASE PLEASE make sure you atleast wait a while before playing with them and or withdrawing before you end up with an issue like me or Snuffish.
I will most likely be adding screenshots of conversations within the next few minutes.