@SaitamaX - Our support teams have just let me know that they have sent an email to update you on this issue; all that's required is to complete a simple verification task and you will have full access to your account.
Thanks Ronnie, I have completed the task and requested the withdrawal.
I have to leave cloudbet after 4 years because I don't know about the future.
So you are leaving the site because you had to fulfill the verification task, if you have already verified the details then what is the issue in continuing

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I would like to know what are the stipulation in asking for your KYC as the user above gambled for 4 years without any issue and all of a sudden he was asked to submit his verification details and i would like to know what triggered that as i never faced the issue till now and what situation constitute a mandatory verification

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