Do you think the software is rigged and do you have any sucessfull lawsuit against them because you need really much informstion in the support ticket
Their other casino vegascasino.io used pirated software and a high roller informed me that the black jack software is coded by themselves.
The first step is to check if a player is within the statistic.
I also know someone who issues licenses for gambling software and he can check if the bitcasino.io gambling software is rigged.
But you don't know how to calculate this. You can calculate your average loss but that wont be accurate unless you play a ton of times. OP is also complaining mostly about not winning bonuses and jackpots, which you keep ignoring, your alzheimer's probably.