Hey, more amusing news. One guy, whose account was locked also, decided to send them his ID. The result was awesome:

https://i.imgur.com/PSeQkxa.png

As i said earlier, if you had not filled in your account details with the real name on the stage of registration, you won't pass the KYC: "Your ID details is different in your Account details". And the fields with name, surname, date of birth are read-only, lol. Bingo: your balance is "legally" stolen! Spread the word, please.