any reason why I can't link my email to a wallet?

I have one that some funds have accumulated in, i signed up for a coinpot account, but when I link the same email address (that I can log into) from the wallet url screen, it's saying account not found...

edit, thanks to reddit i resolved this, for some reason in chrome it wasn't working, but I tried a browser I never use (in my case IE) and it let me link the accounts, and make the withdrawal