Hi,

As I said - our live support team is online from Monday to Friday 7 AM - 2 PM CET (Central European Time) on https://www.betterhash.net/. If you will refresh the page during this interval you will notice a Tawk.to plugin in the bottom right corner of the page.

We also have a ticketing system on our contact page and we do our best to answer all requests in less than 24 hours. If you want you can create a support ticket and we'll answer it tomorrow morning first thing.

Kind regards,

Daniel