This is turning into a joke.
The person who replied to me yesterday asking me for more info (which had already been sent in) replied to me just now (the issue is now 24 hours old)
Hi ,
Thank you for your cooperation with us.
I have gone ahead and looked through your account. Your wallet balance shows 0 BTC. If you don't have enough balance, you can only use a test credit.
Please try and go into details if there's something that we need to address.
I'm looking forward to your response.
Best regards,
Mark
There are 3 scenarios.
#1 - the site glitched and did not credit me (just scroll up and you can see this happened to another person - scroll up and read user snooprock)
#2 - I deposited once, played and lost, then deposited again 1.07 and didn't play a single game, withdrew and came up with this elaborate story where even though
the account is 2-fa protected, I'm going to withdraw the bitcoin and claim it was never credited.
#3 - There's a very concerning internal issue over at bitcoinvideocasino.
Occam's razor for me says it's #1. It's happened before just recently, and I was at my pc when it happened to me last night.
#2 I guess they could accuse me of - but there should be proof that my 2-fa was used, and considering I always withdraw to the same wallet, should show that it went to some other wallet and prove my 2-fa was used.
#3 - I won't accuse the site of unless they keep replying with brutally uninformed "you have zero credits" type replies without escalating this up to a developer who should easily see that no games were played and no withdraw with requested by me.
This is a really bad experience.