On August 14, 2019, a bug was exploited in Keno. The exploit allowed anyone to win the maximum multiplier in "Top Bottom" mode when placing a very specific malformed bet. This resulted in a user winning a large sum of funds and withdrawing the maximum amount possible without triggering manual withdrawals. This caused irrecoverable losses to investors equal to the balance of the hot wallets.

We have taken the losses on ourselves and have paid back investors with our personally held coins. All investors who were part of the bankroll at the time of the incident have had all related losses credited back to their investments.