Post
Topic
Board Beginners & Help
Re: Question about Bittrex Exchange
by
harizen
on 15/08/2019, 22:05:25 UTC
Now the problem is I didn't use my real name when I created that account and it's not allowed to change it. Will I succeed in identity verification if I submit an ID and selfie even if my profile info is not the same on the ID?
It's really a waste for a 0.014 btc or $150 just to be stuck on there.

Chance is YES. There is a procedure for that so contact Bittrex support. If I remember correctly, KYC is not that mandatory during the time you registered, therefore, there is a possibility that random names will be used on registration.

After reading the "procedure" they will provide you, you may now decide if you still want to push it or just forget it as there are chances that you might see the procedure as hassle way.