Can you please share your support ticket number so we can locate your message to us? Thanks!
Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this
person to provide them source of funds.
Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?
They are not like a bank, the bank freezes people's money if they can provide proof, they may solve the problem in 24 hours, the bank values their reputation and customers more~