Can you please share your support ticket number so we can locate your message to us? Thanks!
Is it normal procedure to ask source of funds? Because I can't find that freewallet asked this
person to provide them source of funds.
Do you selectively ask for source of funds or do you ask every costumer to provide you source of funds?
Now it should be some of the people, maybe all of the people in the future, and it's not fair to everybody, because it may be more difficult to provide proof in different countries, and everybody's situation is different
If they ask users to follow a standard to provide, it is very unfair to people in different countries.