I suspect the DZMC people are good at what they do, however customer service and public relations is not what they do.
clearly... when you push back with questions, the thread becomes ghost town again...
To one of your other posts, I don't see where I am coming off as defensive I simply answered you the best I could by quoting a post that was made 2 days earlier that quoted how to request and when you could expect the refund to appear.
We all have day jobs which prevents us from being heavily active on the forums during the day, I don't believe anyone is expecting an answer to a question right as its posted. You continue to ask the same question and every time receive the same answer refunds can take up to 1.5 weeks.