The Name of the Exchange is Trade by Trade. I ve send BTC too, this wirks. But my Dash Deposit is not arrive my Wallet. Status not yet redeemed. I have try to reach the Support over their Support page, then over Messenger, Facebook and Twitter. But i get only Feedback over Supportside but only Autotext no human answer to my Problem.
Their social media channels seems inactive so don't expect to get a response there. The exchange looks good but I wonder why they haven't responded to you after submitting a request 14 days ago.
I ve try to buy Dash on the Exchange with the BTC. It works, so I think my Wallet is active. But why I dont get my Deposit on this Wallet?
So I tell you, I ve checked it an its waiting with not yet redeemed.
Can anyone help me. How can I redeemed, I have no Idea. I ve read on Google that it needs an synch or update from the core.
You may have to wait for your wallet to fully synced first. Check if you have incoming transaction.