Hi all,

since the bitcointalk has been hacked few months ago I temporary lost the access to this forum. Now the access is recovered, but I'm not planning to continue with the pool support in this thread anymore, for more reasons. Mostly as newbies cannot post here, it cannot work as a full customer support; I've received many complains about this particularly. Then, it is spaghetti-style forum and it is very hard to follow the discussion.

Few days ago we started official pool support ticket system at http://support.bitcoin.cz. This support system is integrated also with support@bitcoin.cz, so writing an email to support@bitcoin.cz is the right place if you need authorized reply from one of pool admins anytime soon. Right now we're processing quite long backlog of emails there, but our target is to reply to all tickets in 24 hours. On http://support.bitcoin.cz is also knowledge base where we're filling more and more Q&A every day.

I would like to invite you also to IRC #mining.bitcoin.cz, where is quite many people online, ready to chat and provide basic help with all the stuff.

I'll leave this thread open for unofficial discussion, but it is out of my time possibilities to follow the discussion here.