I've been using fairlay for a couple of years now and have had no issues getting paid or them correcting mistakes on their end. I think i can say in most cases they have acted in good faith to resolve problems that come up.

Having said that this situation with dgen is very concerning and fairlay needs to come out with some reasonable explanation of why and how they decide to confiscate a players funds. Fairlays response that we can seize players funds at any time we want is really troubling and I'm shocked players are ok with it. Further dgen is suggesting they are sharing players information with 3rd parties without telling him why his funds are being confiscated, this is really terrible if true.

I myself will be minimizing my volume there until they come  out with a statement explaining why they are doing what their doing.