Even I dont like their BNB pump strategy, still, Binance is the number one exchange for me at the moment. After lend/borrow and OCO feature I am using more than ever Binance.
Yes, indeed Binance has been a leader recently. Despite many positive points, that exchanger has some problems.
You can read more in the negative reviews here:
https://www.trustpilot.com/review/binance.com - The average review score was only 2 points. What I think is very small for such a popular and well-known exchange like Binance.
https://revain.org/exchanges/binance - On this resource, the score is already higher, almost the maximum - 4.7 points. Perhaps this is due to the fact that this project is based on the blockchain and reviews can not be changed. In any case, it is always important to know the opinions and reviews of other users of the exchange.