Deposit guide‼️
Keep in mind, in order to deposit on the platform (after paying the platform fee), the correct process is the following:
1. Once logged in, go to Ledger > Deposit
2. First input the address you will be sending from (your personal wallet, NEVER use an exchange address)
3. Input the desired amount of tokens you wish to deposit and then Confirm.
4. Go to your personal wallet (from point 2.) and send the exact amount (from point 3.) to the wallet address listed on the Ledger > Deposit page, making sure to send the EXACT same number of tokens (including the decimals).
By following these steps, you can make sure the system recognizes the transaction, updates it's status accordingly and also avoids getting your tokens lost in the process. Try it with a test transaction first, for 10-50 MWATs.
If the user fails to follow these steps and tokens get lost due to that, there will be a 15% tax applied to the total amount in order to retrieve them (if successful)!