Just a suggestion. Remove or change your faucet system. Alot people is interesting with cryptogames faucet system. They are leveled up to increase their faucet amount. But after that, they got blocked or no longer to claim after spend their time or balance for wager when leveling.
The faucet system is great how it is. It allows new players to try out the games for free and then older customers work their way up the rankings and get larger amounts to play with in between the deposits they make. The only people that get blocked are the ones that abuse that and try and farm the faucet up to withdrawal amount time after time.
Amen. We no longer block farmers, but we just disable their faucets. If there is someone that got blocked in the past but want to come back (without faucet option) we can unblock you. Just send us email to support.