Just a suggestion. Remove or change your faucet system. Alot people is interesting with cryptogames faucet system. They are leveled up to increase their faucet amount. But after that, they got blocked or no longer to claim after spend their time or balance for wager when leveling.
I do not really understand what your pupose to ask them to change the system but as I know with the current level you can claim X amount of faucet with X limit time and it will grow together with the level of your wagering so by wagering more then you should be able to claim more and I do not think that they will just blocked high level faucet for them. Whats for? Higher level player already wagered more than what they expect to be paid through faucet, so it will be meaningless to remove change the faucet system