Please take note that the askgamblers link is not related to me.

I had not raised any complaint on askgamblers so I kindly ask you to refrain from providing false evidence and misleading statements.

The law is clear on this issue. Deposits should not be accepted if withdrawals will be  denied for an account related to a self excluded account.
Remaining funds should be returned especially if the casino sent the player marketing material during the self exclusion period.

Sending a player marketing material and enticing one to gamble is total against the law and duty of care.

I have no problem in providing evidence of the self exclusion request and marketing material which sas received from bitcasino.io while I was excluded.

Karl, please be sure of your facts as this is not a claim of self exclusion but a fact!

I had informed you about my exclusion not to have my funds stolen but as per your terms I should inform you and remaining funds must be returned.

I kindly ask you to relook into my claim and return my remaining funds please.