How much full, sr, hero and Legendary members are there now?
A lot of recent as well as previous ranked member has zero knowledge on bitcoin. It's annoying to see people with zero knowledge on bitcoin is also growing up to the next rank, even with the new rank system "merit". What will be your answer if someone newbie ask you for technical support but you can't assist him because you don't know even though you are a Hero/ Legendary member?
Help one another is not fixed on higher ranking member(although it's good to lift others knowledge up from the position you had once been in) you also as can help out because someone is a newbie do not mean he completely lacks understanding it just that he/she is new to the forum and don't be surprised if that person growth is sporadic here.
No knowledgeable contribution is a waste regardless of the rank.
Yes you say higher members should help lower ranking members but statistically lower members are not actually seeking for help most of them get the wrong orientation and are busy constituting bounty spamming fun party.
I can be very correct to say you can ask a tangible question on the specific board for such question and not get some quality answers(although spam band wagon might drop by) .
There pin messages that guide newbies the problem is they don't want to read you can't expect to be spoon feed or take refuge in the fact that you are a lower rank member to seek for sympathy.
You have to set the ball rolling and then get people to coach you along the way