Re: [ANN] KRAKEN.COM - Exchange Now Open with USD, EUR, BTC, LTC, XRP, NMC
Dear Kraken.com,
i was a big supporter of you , i wanted to deposit some fiat and cryptos on your exchange..
But, reading on different forums and on your offical facebook page, i have noticed that many of your customers are having trouble withdrawing fiat, no customer support, delays of more than 1 month.. all of these issues are not accepted for a trustable service.
You lost one of your great supporters until all of these issues will be solved.
obviously you are not a great supporter i was a big supporter of you , i wanted to deposit some fiat and cryptos on your exchange..
But, reading on different forums and on your offical facebook page, i have noticed that many of your customers are having trouble withdrawing fiat, no customer support, delays of more than 1 month.. all of these issues are not accepted for a trustable service.
You lost one of your great supporters until all of these issues will be solved.
Most of the fiat issues are caused by the bank of the user and not by Kraken/their bank. As you can read here on the forum, it helps to switch the bank. Then deposits and withdrawals are very fast, most of the time just 1 day.
+1
i think i've already mentioned the issues i've had. changing my receiving bank fixed all problems I had previously suffered.
I was a great supporter.. i'm reading of many customers (e.g. @karim79 and others, have a look on facebook official Kraken page) having fiat withdraw issues. Delays of 1 month and more are not acceptable. No support and explanation on what to do must be frustating.
Hope someone can explain all of this.
easily explained... 9 times out of 10 it will depend on your receiving bank. once Kraken have sent the funds, they are sent. it's up to your bank to accept it.