Re: [ANN] Jambler.io - Bitcoin Mixing Platform is Launched!
Hello everyone, would like to write a short review of Jamblers Seller / (Investor) experience.
Tried investing 0.1 BTC on August 24, 2019 and received the return of 0.1 BTC + 1% as was promised on September 4, 2019.
Glad to see that its reliable, and will continue using the service.
However, I have few recommendations to improve user experience:
1) The Demand for BTC indicator is confusing by showing the green battery it implies that the demand is high, and investment should be returned quickly. However, when actually investing, the investment bot in Telegram actually does display the message that the demand is low, and it might take >48 hours for returning the investment.
2) When depositing BTC to investment account, Telegram bot does show a message that it identified an incoming transaction, but actually will need to wait 1-2 days for the balance to be displayed in the investment account (which is worrying for new investors).
3) The team while being very responsive and helpful in answering all questions is clearly too busy, so it would be helpful if there would be a special 24/7 support.
4) It would be really helpful if there would be an option to change the BTC address for receiving back the investment, but its not that significant.
5) After few days of investment BTC Seller account shows a button for withdrawing investment + 1% (and such balance is displayed there), however it does not work as the team said it is for Partners account. So, it should either be removed, or should be on for investors too (as the team said funds can be withdrawn if message them and really need to receive it back asap).
So overall, the service is good and reliable, and for sure will continue using it, but the usability improvements would be really helpful
Tried investing 0.1 BTC on August 24, 2019 and received the return of 0.1 BTC + 1% as was promised on September 4, 2019.
Glad to see that its reliable, and will continue using the service.
However, I have few recommendations to improve user experience:
1) The Demand for BTC indicator is confusing by showing the green battery it implies that the demand is high, and investment should be returned quickly. However, when actually investing, the investment bot in Telegram actually does display the message that the demand is low, and it might take >48 hours for returning the investment.
2) When depositing BTC to investment account, Telegram bot does show a message that it identified an incoming transaction, but actually will need to wait 1-2 days for the balance to be displayed in the investment account (which is worrying for new investors).
3) The team while being very responsive and helpful in answering all questions is clearly too busy, so it would be helpful if there would be a special 24/7 support.
4) It would be really helpful if there would be an option to change the BTC address for receiving back the investment, but its not that significant.
5) After few days of investment BTC Seller account shows a button for withdrawing investment + 1% (and such balance is displayed there), however it does not work as the team said it is for Partners account. So, it should either be removed, or should be on for investors too (as the team said funds can be withdrawn if message them and really need to receive it back asap).
So overall, the service is good and reliable, and for sure will continue using it, but the usability improvements would be really helpful