Can we expect a long support and constant patches?
I'm not part of the team...
However, I am a game developer.
I'm curious, how long do you think a game should "survive" and how often do you think a game should patch?
In my experience, as the owner of a game for almost 7 years. Weekly patches are nearly impossible (without a large enough team and/or significant money) and after 7 years it starts to become very difficult to justify adding new things. Eventually, it starts to make more sense to add a new game. Doesn't it?
Paid DLCs are an option, but heavily frowned on by the gaming community. Lootboxes are a good way to earn money, but unethical.
Anyway, my point here is to ask you what you think "long support" and "constant patches" means?
This is the reason why it is economical to create a new game rather than try to maintain the old game.
I believe the "long support" that he's talking about is the unfading effort of the dev team to address issues encountered throughout its lifespan.
A team can only fulfil certain things especially if it has very small number of people working on this project.
However, updates once in a while is very much appreciated.
There will always be people that complain you don't update enough, even if you maintain weekly updates. Depending on how your updates are, people will complain you update too often because of their internet connection, bandwidth limitations, etc.
That's the issue in a nutshell tbh. It's the same on every aspect. Grind, shop mechanics, progression, etc. Some people want to be able to see endgame quickly, some people want a challenge to get there.
"It's lifespan" is what I'm talking about. What is an acceptable lifespan for a game? If I log into a 6-year-old Call of Duty, it has fewer people online than my shitty game does. Partially because they release a new game every year, partially because I don't. Either way, you can't make everyone happy.