Have you heard anything from support? The lack of any info whatsoever from them is getting pretty frustrating.
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i got all my money out and they did reply within 24 hours.  in all fairness i made money with them.

when the buttons are on again ill deposit and trade with them again

here is their response

Thank you for your email. Our site allows leveraged trading from a private trading reserve. During busy periods, the trading reserves max out site-wide. This means that all available leveraged funds are wired into trades and will only be made available once older orders are liquidated.

Hope this helps.

Regards
Joe