It is a case of the month of feverreiro and OP has negative feedback left by you because of this case and if OP has not responded to this day is because he does not want to respond. I believe this is the case that someone must create a flag against OP
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you should be more considerate of your clients, if you have not yet solved the problem of the person who filed a scam accusation against you, then you should try to solve that problem. How do you want people to use your site if you are unreliable?