That is flawed logic.
If someone makes an agreement and the other party is going to gain from that agreement and then breaks that agreement (without a valid legal reason) and does not compensate for the loss of profit - then there is a loss.
It is irrelevant that the person who made the agreement had no intention of completing it. It is reasonable to assume that the customer will proceed with the contractual terms when a contract is made. The seller had no control over the customers decision to scam.
I could say the same about your logic, as we have a difference of opinion. I'm not; I just don't agree that performing the normal tasks to run a safe and secure business count as damages. Shasan runs a lending service and has taken this responsibility upon themself to protect their investment while earning from this. Part of that is thwarting scam attempts, so all this person really did was test Shasans security and provide experience.
You can't really claim wasted time when on the clock for your business. So again with no damages this deserves feedback and a newbie warning flag.