No one here can do anything about it, so just be patient and wait for Telegram support to respond.
If it's okay with you, could you share here how the SCAM label looks like? And may I ask how did you confirm that you have that label? This is something new to me as I've never heard someone with the same experience before.
PS. Tbh, I personally don't think Telegram is a good platform to do an exchange, especially with a bot.