Hey guys,
I had a weird issue with BTC.sx today. I was watching a long position go up and down in a background window, and I come back and it's gone. Checked the trade history, and it had been marked as Liquidated: user. The price hadn't hit either the stop or limit price (nowhere close), I have more BTC in my wallet than the deposit on the position, and now I'm stumped. Now their buy limit has been reached and I can't open any new long positions.
Did I get screwed? Their FAQ isn't very clear under what circumstances they may force a liquidation...
Have you heard anything from support? The lack of any info whatsoever from them is getting pretty frustrating.
Nope. The withdraw I made also hasn't been received yet, though it was removed from my BTC.sx wallet immediately.