As I said on the other thread, I haven't been able to verify myself on novaexchange and now this:
By you "haven't been able to verify", do you mean you're unable to fill out the form or there's some sort of error when you submit your details? I contacted them via Trollbox about the issue and the mod said:
Old account "does not exist" from previous management, so created new user profile. I could get part way through the KYC process, but it would always fail.