Just be careful of a predator hanging around this forum with the name game-protect. he/She has does a racketeering service to scam the players of casinos who have lost money while gambling not illegally but by gambling only. GP is a liar and the only type of people whom you should not trust, even though his words might seem soothing to you. he/She will not do anything to protect your claim once you pay him and neither is he/She capable of doing anything besides spamming this forum.

Never trust anybody on the internet specially where an irreversible mode of payment is involved like bitcoin.

And wait for their official support to respond.