I cant believe that in 2019 people still got scammed by e-mail... I thought it was an era of y2k.
How can scammers have a list of "pre-defined group of players" ? Did they have a man "inside" Bitcasino? What do you think ?
It's because we still have people who don't use their common sense and just believed everything they see on their email. And as much as we warn individuals around the crypto community, I'm sure majority will still fall for this kind of trap.
I suggest that Bitcasino will terminate their contract with this 3rd party because this is a no-no, hire someone more competent.
Maybe they trusted the email-sender since it is the bitcasino's 3rd party email software however the said email software has been compromised by some hackers and used the gathered email addresses to send malicious emails. Bitcasino is already working with this, and assured that the data being taken was only the email addresses and not the personal player's documents. Bitcasino also warned their players about emails that may contain deposit address.
It is my first time to encounter a problem with the 3rd party email-software, I also suggest Bitcasino to apprehend the customer.io after the data breaching incident.