I know mate, I appreciate your help a lot. But if you say "just back up the wallet" I have no clue how to do this at all.
That's what I meant to say. I'm a bit of a noob. I only know how to receive and send bitcoins but not much more than that.
I entered %AppData% in the explorer and it's searching for very long and finding all kinds of files....it's hard to find the correct one in this mass....how will the file I'm looking for be called?
Assuming that you have the desktop version of Jaxx (if it's not, let me know), do the following:
1. Go to
%appdata% and copy the whole
com.liberty.jaxx folder. Put it in a flash drive or zip it and put on google drive or something like this.
2. Now go to your other laptop where Jaxx is working, go to
%appdata% and paste the folder from the previous step in there (replacing the older folder).
3. Try opening Jaxx and see if it loads your wallet from the pc where Jaxx wasn't loading. It it does, backup the seed normally.
Try this and tell me how it goes.