Hello, I am new here but not new to bitcoin. I used mtgox for almost 2 years but with their recent problems I switched to bitstamp. I made several successful transactions with them but now they are asking me these same questions all of you received. I don't know what to do. I answered the best way I could, on questions 4 and 5 telling them that I will probably stop using them from now on. They want me to send them a scanned image of my international passport but I don't have one (which idiot came up with these demands?). Now I wonder what should I do. I have $7580 in there pending to be processed and this is a lot of money for me. I see some of you got this resolved in one week, did you send any documents or you just answered the questions? Thanks for any help.
I suggest to write them and ask them what alternative id document you could use. they are usually answer pretty fast.
some friendly, short description of your situation. and sending that stuff is mandatory if you want to deal with them i guess.