* All funds deposited after 2019-04-08 will be refunded. You should specify the address where the funds have been sent to and the address where the refund should be sent. As for the accounts registered after 2019-04-08 -- please, provide the proofs of ownership of the addresses from which the deposits have been sent.
Oh.. Sad the hear this accident. They must be very busy right know to solve this problem. I guess there will be a lot of users who are not able to prove their ownership or get rejected to verify their ownership and that would be an easy money for BitDouble team.