I told my business partner that I was through with Innosilicon, and he sent them an email on my behalf yesterday, threatening legal action if the orders aren't shipped out.  He did the same thing for his order a few weeks ago and already has his machines running, so apparently that tactic works.  I received an email from Innosilicon early this morning stating that the order has been shipped to Hong Kong for international delivery.  They also said that they found all my emails in their spam folder, including my new email address that is not a gmail address.  So if you aren't receiving responses there is a good chance that your emails are all in their spam folder.