What you now should do is resubmit the complaint, except leave out the fact that you were playing live baccarat.

The issue here is the fact that they won't withdraw your winnings. So stick to that, nothing else matter. Don't mention what games were played, say u were playing at the casino, you won x ount tried to withdraw and they won't pay.

If that doesn't work then n AG then move onto LCB website and issue a complaint through them. They have just as much weight if not more so than AG.