We've asked everybody not to pay for the products that are not in stock but we still see unhappy customers like you. I guess you cannot make everybody happy whatever you do.
Customers who have placed and paid the orders until now are offered a free upgrade while customers who have placed orders but not yet paid still have 5 days from today to benefit of the free upgrade.
Our Lancelot customers will continue to benefit of the initial prices until 5th of October. We have emailed all Lancelot customers with information on how to use the trade-in program.
We are currently offering 35% discount to customers who pay their order in full and 20% discount to customers who wish to pay 50% in advance and 50% before shipment. After October 2013 we will reduce the discounts gradually until they reach their full retail price which is $415 for Prospero X1 (100Ghash) and $6999 for Prospero X3 (2000Ghash).
Please note that February deliveries are limited because we will produce a limited number of wafers. The remaining orders will need to wait 1 month more until the 2nd batch.
The current discounts and offers are limited. The promotion will stop once we've covered the engineering costs. We do not aim to make any profit on our first batch of ASICs and our sole target is to cover the manufacturing costs. We have funded more than 70% of the NRE from our own funds. We can get the remaining 30% from various investors but we wish to give our customers the opportunity to benefit of low prices while helping us complete this project.
Ergo, Black Arrow is not, I repeat, is not garnering payments for product that is not, I repeat, is not in stock.
When will "off the shelf" orders be accepted?
From March 2014.