Most of these exchanges have very little trading volume and I don't know why this happened on this project. I think without people buying and selling here, very few people would know about the existence of this project. In my opinion, the team should contact them directly about this issue because without a trader, listing will not help much in project development.
I personally only use the project website to trade because it is a lot more convenient than other exchanges.
It's the reason they are trying to advertise it around the forum and social media at least upto Jan next year (if i remember very well). Of course adoption and liquidity is very important with more people buying and selling the token.
It really needs more exposure on media and also confidence from people that this is the real deal and not like the previous scams.