They have been harassing me with adds, and I didn't remember any negative reviews, in fact I remembered good ones. Now I finally deposit, and when I go to withdraw they accuse me of multi-accounting? Has this happened to anyone else, or anyone know how I can clear this up? I might have had a really old account that I forgot about, but I'm really careful to never give online casino's an excuse to scam me?
Maybe you really create more than 1 account on there site using same IP. I also encounter this issue last year and admit to them that I have 2 accounts. In my case, I didn't use already my first account for almost 2 years and I forgot already the email and password that used so I create new account to play again. That is my explanation to them and they accept it. They just delete my old account and process my withdrawal smoothly. Until now, I never encounter this issue again.
PS: If you use the referral link of your old account to your new account then I believe its a different case.