Most of these exchanges have very little trading volume and I don't know why this happened on this project. I think without people buying and selling here, very few people would know about the existence of this project. In my opinion, the team should contact them directly about this issue because without a trader, listing will not help much in project development.
I personally only use the project website to trade because it is a lot more convenient than other exchanges.
Much people would be aware of the existence of the project cause the project team first focus on the project security and liquidity which was the reason the project audit was implemented and the token listed on exchange sites base on what the community ask for. Mind you, once the token get list on Bitforex in few days there will be awareness of the project but I will also advise the team to also participant in crypto summit/gathering in the future either.