Sorry, but what you did (creating a self moderated thread, creating an alt account after receiving red tags...) are exactly what a typical scammer would do.
Unfortunately, your casino's reputation depends on your reputation here.
Another thing a typical scammer would do:
The reputation of the account on the forum has nothing to do with the reputation of our casino.
The OP manages the casino - if he is not responsible for the casino, who is?
I responsible for the casino!
You play on our site?
No!!!
You was scammed?
No!!!
But why you leave red trust ?
You dont have real proofs of scam.
All our topics not moderated, welcome!
https://bitcointalk.org/index.php?topic=5170102.0It doesn't matter if he played and was scammed or not. The problem is, you did some shady shit period. If you want to correct your reputation then from this day forward start operating in a non shady method. You have already agreed that some of the stuff you pulled was shady.
No casino or business will make it far in the bitcoin world unless they operate 100% honest and address users concerns from their main account.