You even trying to scam someone with selling a frozen account of 0.54 bitcoin or you simply used the wrong exchange in order to deposit and withdraw your funds. For now, I would advice everyone to stay away from this DEAL. Try to contact them as no exchange keeps your coins without a reason ...you either have a withdraw limit or some problem with account security.
Yes it seems that this deal is unsafe, better to get away from this. Frozen balance can't be reversed unless certain reason will be provided to undo it.
I have 0.54 bitcoin in my hotbit account so when I try withdraw they told me that message . this account is not a llowd to withdrow . I try and contact support they dident respand end when they respand they say that the system hase been mistaken and send me this amount so if you are in my position what would you do any help please ..for now I m trying to sell this account with 0.53 for 0.20 I d ant know what to do to get my money back ... so please is ther any one who have an experience and can help me ..
I think hotbit not need KYC for withdrawal and last my withdrawal in hotbit about last four months, I can withdraw my money in Hotbit and payment process quickly, Did you want to spam people with your trick sell your account have balance about 0.53 btc with only 0,2 btc, never make sense about your trick because is not true what have you tell in the group with your opinion.
It doesn't need to undergo KYC to withdraw, as long as you activated 2FA verification you can withdraw anytime, but OP's problem has unknown reason, its frozen and he's trying to sell it for half of the account balance.