I asking everyday.
All the answer is very general.
i felt they run out of bitcoin to send to my address.
They are trying to drag me something.
Cause using the same reason.
Security check on terms. UK law and etc.
Doesn't give me correct answer.
Post a thread on Reddit r/bitcoin[1] and r/cryptocurrency[2] to give publicity to your issue. Giving certain services bad press can help you by forcing them to take you seriously and resolve your problem quicker.
[1]
https://reddit.com/r/bitcoin[2]
https://reddit.com/r/cryptocurrency