I so much detest this exchange, their customer service is nothing to write home about, I misplaced my cellphone around May this year and I discovered that my account details with Hibtc has been compromised, they didn't respond on time, I just had to forget about having an account with them,
Dear user, what was your support ticket number? We'll gladly look into that.
We take the security of our customers very seriously and provide a number of security tools to help you protect your account, such as 2FA, email confirmation, etc. Here's an article to help you minimize such risks in the future:
https://support.hitbtc.com/hc/en-us/articles/115005044629-How-to-protect-your-account-from-intrudersPathetic scammers. You keep posting here once in a while asking for support tickets but ignore users posting concerns here.
How many complaints have been made here? How many have you actually addressed? How many times have you popped back in here to post repetitive nonsense about support tickets?
People are waiting for HitBTC to pull their exit strategy because complaints are piling up.