I have been a user of Polo before and never encountered any problem whatsoever with any of my transactions. I am still a verified user of that exchange but for the past months, I already took my coins out of that exchange so I don't really have idea of their current services. Thank you for this warning, at least I know I should be very careful in dealing with Polo from now on.
Any other users who have bad experience with Polo lately?
Well, I am a user since ... wow ... years of Polo. Like of Kraken, Bleutrade etc. etc. etc.
Just mining my personal dust of XMR and ETH to Polo. Not real business and to lazy to make a MetaMask address.
And of course WEX had no problems before (that was BTCe) until the one day ... END
The service. The reaction. Everything is far far under the level it should be, if someone is dealing with my "money" or "coins".
Like said: I am not sure and just informing you what happened to me and the combination of some strange "happenings" around "Poloniex / Circle" ... etc.
Everyone has to find his own way. For me Polo is dead now, even if I have to exchange a big bunch again someday.